Frequently Asked Questions
Everything you need to know about our handcrafted leather essentials.
What type of leather do you use for your products?
We exclusively use ethically sourced, premium full-grain leather. This is the highest quality grade available, ensuring that each piece develops a beautiful unique patina over time and lasts for decades.
How should I care for my Levinson Leather goods?
To maintain the leather's natural oils, we recommend applying a high-quality leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight or moisture, and wipe clean with a dry microfiber cloth.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive in 5-7 business days. We also offer expedited shipping options at checkout for those who need their items sooner.
Do you offer a warranty on your items?
Yes, we stand by our craftsmanship. All Levinson Leather Goods come with a lifetime guarantee against manufacturing defects in the stitching, hardware, and construction.
What is your return policy?
We accept returns of unused, non-personalized items within 30 days of delivery. The product must be in its original packaging. Please note that custom-monogrammed items are final sale.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated automatically during the checkout process.